NPC Streams Content Policy
Version 1.0.
Last updated: 10 September 2026. Effective on the day the app is published.
*Applies to everyone. It is part of the Terms of Service and you agree to it when you
agree to those.*
Why this document exists on its own
Google Play requires an app with public user content to **define objectionable content and behaviour
and prohibit it in its policies, and to make people accept those terms before they create or
upload anything. Apple's Guideline 1.2 asks for an agreement that makes clear there is no
tolerance for objectionable content or abusive users**. One list, written in plain words, linked
from the Terms, from the line composer and from the go live screen, answers both.
It is also the list a moderator works from, so it has to be specific enough to act on at four in the
morning without a judgment call.
1. The two things people create here
A line. Up to 30 characters of text a viewer buys and an NPC says out loud in a public place.
A stream. Live video and audio from a public place, and the clips cut from it.
Both are covered by everything below. The NPC does not pick anybody out. They stand where there
are people and say the line out loud, and it counts when somebody new is near enough to hear it. A
line is judged by what it does said out loud in a public place, not by how it reads on a screen.
"Nice shoes" is a line. The same words aimed at one identifiable person standing there is not, and
that is the difference the whole policy turns on.
2. Lines: what will not go into a queue
Every line is screened before it enters any queue, and lines bought during a live stream are screened
at the moment of purchase, so nobody has to make this call on a sidewalk.
Never allowed:
- Anything aimed at an identifiable person. A name, a handle, a job title with a place, "the guy
in the red coat", a description that picks one person out of a street.
- Slurs, and anything that attacks or demeans a person for their race, colour, ethnicity,
national origin, religion, disability, medical condition, age, sex, gender identity, gender
expression, sexual orientation, immigration status, or veteran status.
- Threats, intimidation, or anything that reads as a threat said out loud near people. This
includes jokes that only work because they sound like a threat.
- Sexual content, sexual propositions, sexual descriptions, and anything sexualising a person who
is or appears to be under 18.
- Harassment. Repeated targeting, mocking a person's body or appearance, or anything whose point
is to make one person feel unsafe.
- Personal information. Addresses, phone numbers, email addresses, workplaces, schools, licence
plates, account handles, or anything else that identifies where a person can be found.
- Impersonation. Claiming to be police, medical staff, security, a government official, or any
named real person or business.
- Emergency language. Anything that could be taken as a real warning or a real emergency: fire,
bomb, gun, gas leak, evacuate, active shooter. Panic in a crowd is not a joke we will carry.
- Illegal instructions. Anything asking the NPC to break a law, trespass, obstruct, damage
property, or buy, sell or hand over a controlled substance, a weapon, alcohol or tobacco.
- Solicitation. Asking a person for money, for a signature, for a download, for a vote, or to
scan, click or follow anything.
- Advertising. A brand, a product, a website, a token, a stock, a giveaway, or anything whose
purpose is to sell rather than to be a moment.
- Self-harm and suicide, including anything phrased as encouragement or as a dare.
- Hate group names, symbols, slogans, and coded references to them.
Also refused, for reasons that are ours rather than the law's:
- Lines whose whole point is to make the NPC look like they are having a breakdown in public.
- Lines designed to get the NPC removed from a shop, a train or a building.
- Lines that only work if the NPC lies about who they are.
If a line is refused, the money goes back. No appeal queue, no strike. Write another one.
3. Streams: what an NPC must not broadcast
Everything in section 2 applies to what an NPC says and shows, plus:
- Never where people are undressed or being treated. Bathrooms, changing rooms, locker rooms,
and medical or mental health settings, including through the door or through a window. This is the
one place rule, and it is here because it is a criminal offence in most states rather than a
policy question. Everywhere else is covered by the two rules under it and by the delivery rule in
the NPC Agreement section 8: a line only counts when it reaches people who did
not come with you.
- Never where recording is prohibited. If the venue says no filming, that is the end of it. This
is Twitch's own rule, near enough word for word, and it is the only place rule any major platform
publishes.
- No filming children as the subject. A child walking past in a public place is incidental and
nobody minds that. Addressing, following or deliberately framing a child is not allowed and ends
the account.
- Film openly. Phone in your hand or on a mount, plainly a camera, plainly on. Never in a bag, a
pocket, or anything that disguises it, and never keep recording after appearing to stop. **If
anyone asks whether they are being filmed, say yes straight away**, that it is going out live, and
the name of the app. That is the only answer.
- Do not say the line where the people around you are children. Not outside a school or a
playground, not at the hours a school starts or finishes, not anywhere whose audience is children.
- Do not say it at anyone vulnerable. Asleep, drunk, unhoused, distressed, unwell, or being
treated. Not at somebody alone at night in an empty place.
- No nudity, no sexual activity, no sexual content, yours or anyone else's, incidental or not.
- No violence. Do not film a fight, do not join one, do not stage one. If violence starts near
you, stop streaming and leave.
- No blood, injury, accidents or bodies. If you come upon a real emergency, stop streaming and
help or call for help. You will not lose the shift for it.
- No weapons on camera, including replicas and anything shaped like one.
- No drugs, no drug use, no drinking on stream. Do not stream impaired.
- No driving while streaming, and no streaming from a moving vehicle you are operating.
- No private property without permission. If staff, security or an owner asks you to stop or to
leave, do it at once and without arguing. That is a rule, not a suggestion.
- No restricted areas. Airports past security, government buildings, hospitals, schools, military
sites, courthouses, transit systems that post a rule against filming.
- No protests, no disasters, no crime scenes, no funerals, no vigils.
- Nothing that pretends to be real news or a real emergency.
4. Behaviour, on the street and in the app
On the street, the character is the rule. An NPC says its line and moves on.
- Say the line exactly as written. Add nothing, improvise nothing. If you would not say it as it
stands, decline it. Every line has been screened; the moment you change it, nothing has.
- Never claim to be an employee, an official, police, security or medical staff.
- Never identify anyone you film. Do not ask for a name or repeat one. Do not film ID, a name
badge, a uniform with a name, a licence plate, a house number, a phone screen or a document. Do not
say where you are beyond the city. Never contact or go back to anyone who has appeared on a stream.
- Do not single anybody out. You are not picking a target: you are saying a line where there are
people. Do not follow anyone, do not block anyone's path, do not touch anyone, and do not film
anyone walking away from you.
- Each person counts once, so move along and say it where somebody new can hear it.
- If someone objects, walk away. That one still counts, so there is never a reason to push.
- If someone tells you to stop, you stop.
- Keep the phone visible. Never film anyone with a concealed camera.
In the app:
- No harassing other users, in a line, in a handle, or anywhere else.
- No sharing anyone's private information.
- No pretending to be someone else.
- No trying to move a deal, a payment or a conversation off the app.
- No automation, scraping, or software that fakes a delivery.
- No second account after your first one has been removed.
5. People who are filmed and never asked
Filming in public is legal and it is what this is. People on a street, in a shop, on a train can
be filmed and that footage can be published, the same way it works for every IRL streamer on Twitch,
Kick, YouTube and TikTok. There is no expectation of privacy in a public place and we are not
going to pretend otherwise or apologise for the format.
What we do care about is what happens when somebody does not want to be in it. That is a
behaviour rule, not a camera rule, and it is short:
1. If anyone objects, the NPC stops, does not argue, and keeps moving. No asking why, no talking
them round, no one more line, no filming the disagreement. That delivery still counts, so
there is never a reason to push back.
2. Anyone can have a video taken down, whether or not they use the app and without making an
account. The form is at npcstreams.com/takedown, it is linked from every video, we aim to act
within 24 hours, and we do not ask why.
3. Nobody may claim a consent that was never given. No telling a person they agreed to
something, that they are being paid, or that the video will not be published.
That is the whole of it. Film normally, be obvious about it, and the moment somebody would rather
not be there, leave them alone.
6. What we do about it
Report anything. There is a report control on every stream, every clip and every profile, and it
takes two taps. Blocking someone hides them from you and you from them, both ways, at once.
We aim to act on a report within 24 hours. Acting means we look, and then we do one of these:
Money an NPC has already earned stays theirs, except where the delivery itself broke these rules.
We do not pay out on a delivery that did.
These end the account on the first occurrence, with no warning:
- Anything involving a child.
- Sexual content involving a real person who did not choose to be in it.
- A credible threat, or filming that is used to find, follow or frighten someone.
- Filming in a place where a person expects privacy.
- Violence you took part in or staged.
- Using the platform to commit a crime against the person in front of you.
Every moderation decision is logged, with who did it, to what, and why. A decision you disagree
with can be appealed once, at support@npcstreams.com.
7. Where the money cannot go
There is a wallet in this app and it exists for one purpose: **buying a line that a person says out
loud on a street**. It cannot buy anything digital, it cannot be sent to another user, and it cannot
be cashed out. It can be refunded to the card that funded it.
This is not a technicality. It is the whole reason this is a real world service rather than a digital
goods store, and it is why nobody may use the platform to move money for any other reason.
8. Changes
We will change this list as we learn what people try. When we do, the version number moves and you
are asked to accept it again before you next buy or go live. The current version is always at
npcstreams.com/content-policy.
*Questions, reports and appeals: support@npcstreams.com.
Takedown requests, no account needed: npcstreams.com/takedown.*